The Stone That Became
Their Favorite Thing
About Their Home

A couple had been searching extensively for a specific leathered quartzite slab for their kitchen island and couldn't find the right one anywhere. Brianna located exactly what they needed, then supported them through additional stone and tile selections — and stepped in decisively when supply issues arose mid-project.

After a lot of searching for a specific leathered quartzite for our kitchen island, we found the most beautiful slab at Carmel Stone Imports! She really came through when we had an issue or two and needed additional tile for one project.

A couple buying natural stone and tile for the first time walked in with little knowledge of materials and needed patient, non-pressured guidance. Jeff Koehn walked them through every step — material selection, purchase, delivery coordination, and even a fabricator referral — turning first-time buyers into confident stone owners.

Jeff was patient, informative, and really took the time to understand the look we were going for. He guided us through options that matched our vision without ever making us feel overwhelmed.

After water and mold damage forced a kitchen remodel, a homeowner visited multiple showrooms with only a vague idea of what she wanted and couldn't settle on the right material. Bryan recognized her vision from her cabinet door and a few photos — guiding her instantly to Dolce Vita leathered quartzite, then helping coordinate the full backsplash and grout selection to complete the design.

He guided me instantly to the Dolce Vita leathered Quartzite. The color, texture and design was exactly what I had been searching for, and I didn't know it until he showed it to me. He has such a vision and his guidance was instrumental.

A kitchen and bath contractor on the Monterey Peninsula needed a reliable sourcing partner he could confidently send his clients to for tile, countertops, and backsplash selection — someone who would give those clients the same quality guidance he would. Megan Dole at the Sand City location became an integral part of his workflow, giving his clients the product knowledge and design confidence needed to move forward.

They gain a confidence and understanding of the products offered today on the market. Megan at Carmel Stone Imports is an integral part of our process.

A homeowner searched the entire inventory and couldn't find a quartzite she loved — leaving her renovation in limbo. Reba took note of her taste, monitored incoming inventory, and alerted her the moment the right slab arrived at the warehouse. That slab is now, as the customer says, still her favorite thing about her house.

I couldn't find any stone I liked, but Reba quickly learned my taste and style and spotted the perfect quartzite and alerted me the moment she saw it in the warehouse — and it's still my favorite thing about our house.

A couple purchasing honed limestone tiles had concerns about product knowledge, service quality, and whether pricing would be competitive. Kent answered every question, sent samples, managed delivery of a large order, and came in far below every competing quote — leaving them wishing they'd found Carmel Stone sooner.

The tiles themselves are beautiful, and to add to our delight, the total price including delivery was far less than quoted by other tile outlets. Wish we had heard about you before purchasing our quartzite counter tops.

A meticulous buyer was on a focused search for Taj Mahal quartzite slabs with very specific requirements around color and veining. Reba matched her exacting standards, offered fair pricing, and built enough trust that the client returned a second time to purchase a marble slab for a follow-on project.

I was a super precise customer as I was on the hunt for the perfect Taj Mahal Quartzite slabs and I was picky about all of the colors and veining, but Reba was very informative and patient with me. She was very fair to me in purchasing my stones and I got a great deal.

A couple searching for a specific marble slab found that other stone yards either didn't carry it or tried to steer them toward alternatives. Mark Caamal didn't push back or suggest substitutions — he sourced the exact marble they wanted, kept them informed throughout, and delivered at pricing 15–20% below competitors.

We worked with Mark Caamal who not only did NOT dissuade us from our selection, but managed to source what we wanted! He is responsive, knowledgeable, and most importantly patient!

A homeowner had visited multiple showrooms in a long search for a quartz slab that looked genuinely natural — without finding anything that met her standard. The Palo Alto showroom's curated quartz selection offered book-matched Sonoro slabs she couldn't find elsewhere; the team coordinated pickup with her contractor seamlessly.

I searched for a quartz slab that I liked for a long time before finding Carmel Stone. Their selection of beautiful quartz slabs was excellent and I was able to immediately reserve and purchase two book-matched Sonoro slabs from the showroom.

A customer purchasing stone for countertops needed more than just good material — they needed the entire handoff to the fabricator to run without friction. Mark and Kinsey at the Sand City location handled everything from first contact through phone, email, and coordinated delivery directly to the fabricator, so the customer never had to manage the logistics themselves.

Customer service was superb from the moment I walked in as a random customer all the way to purchasing over phone and email and arranging delivery to our stone fabricator. They coordinated directly with our stone fabricator so I did not need to.

A couple remodeling their kitchen needed a consultant who could do more than show them options — they needed someone who would really listen, coach them through color and material decisions, and then make sure the slabs arrived at the fabricator without a hitch. Bryan delivered on every front, and even lined up a trusted countertop sealing referral once the job was done.

Bryan Fink was our consultant and he was spectacularly good!! He really listened to our thoughts about colors and usability and gave us good "coaching" on selection. He seamlessly coordinated the delivery of the slabs to the fabricator. We could not be happier with our new kitchen.

A homeowner came into the Palo Alto showroom with design ideas for a fireplace and hearth and needed a patient partner who could bring those ideas to life in stone. Brianna helped her select both a natural stone for the fireplace surround and a large slab for the hearth — making what could have been a complex decision feel easy and enjoyable.

She helped me pick out the natural stone for my fireplace and also a large slab for my hearth and it was a wonderful easy experience. If you ever go there, ask for Brianna — she's the best.

A homeowner remodeling a bathroom was sourcing porcelain and stone tile and hit a time-sensitive crunch when supply availability became uncertain. Brianna stayed proactive — calling the supplier directly while the customer was still exploring options — and kept the project on schedule without placing the burden on the client.

Brianna was super helpful in finding us great porcelain and stone tiles for our bathroom remodel. She was patient as we explored several options and proactive about calling the supplier when we were under time pressure.

A homeowner came to Carmel Stone on a strong referral from a friend and was won over entirely by Bryan's responsiveness when complications arose on the fabrication side — issues that had nothing to do with the showroom but that Bryan still handled with patience and care until everything was resolved.

In the face of issues on the other end of this process, he has been incredibly responsive, helpful, and patient. This company goes above and beyond to make sure things work out well for their customers. 10 stars in a 5 star rating.

A homeowner searching for the right quartzite kitchen countertop made several visits over time, each time unsure if she'd found the one. Mark remembered her name and her chosen slab on every return visit, arranged for warehouse staff to pull slabs into better light for comparison, and welcomed her husband with the same warmth when he came to confirm the purchase.

Each time I walked in, Mark remembered both my name and the slab I liked. Mark recruited the fellows on those giant machines to pull out my desired colorful quartzite as I needed to confirm my purchase. Mark shows warmth, affinity, and professionalism.

A couple with decades of remodeling experience across multiple homes had high standards and a sharp eye for price. They found the Palo Alto showroom's selection and pricing to be a clear step above competitors — and Bryan's designer background meant the guidance they received was on a different level than anything they'd experienced before.

Carmel Stone Imports has a huge selection of material and are at least half the price of their competitors. Their customer service is the best we've ever experienced. Seriously, the best experience we've ever had in selecting stone.

A homeowner who had already overpaid for pavers elsewhere came to Carmel Stone for their next batch — and found pricing far more competitive. When a supplier staffing error caused a shipment delay, Jeff tracked it down and resolved it, turning a potential disruption into a seamless outcome.

Their pricing is way more competitive than local competitors — we made the mistake of ordering our first batch of pavers from another local business and it was twice the price. Huge shout out to Jeff for helping us resolve an issue where the supplier forgot to ship out our pavers.

A couple exploring backsplash options for their kitchen needed time and space to think through several ideas without pressure. Blake walked them through the full range, shared his professional perspective, followed up with photos by email, and sent them home with mounted samples so they could see the materials in their own light before deciding.

He followed up in email with photos afterwards, and encouraged us to take home nicely mounted samples to help us understand how things might look. I really liked Blake's demeanor and presence. The store is clean, well-organized, and filled with beautiful tiles.

A homeowner sourcing tile for a new build needed a consultant who could hold steady through the inevitable indecision that comes with a major project. Lisa stayed patient through every change of mind, returned every message, and helped her choose tile that turned out beautifully — with a patio project already lined up as the next collaboration.

The tile work in my house has turned out amazing in my opinion. She was so patient with my indecisiveness along the way. She got back to me when I left messages and she is really just genuinely kind.